N°1 In EGYPT
Our website respects your privacy and seeks to protect your personal information.
We will keep your data in accordance with the law or use it for the purposes for which it was collected.
You can browse the site without having to provide personal data. Your personal identity remains anonymous throughout your visit to the site and is not exposed unless you have a special online account on the site you are accessing with a username and password.
1- The data we collect :
We may collect your information if you wish to order an item on our site.
We collect, store and process your data necessary to continue your purchase on our site in order to secure any requests that may arise later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.
We use the information you provide to enable us to process your requests and to provide you with the services and information displayed on our site that you request. In addition, we will use the information you provide to manage your account with us, to verify your financial transactions on the Internet, to audit the download of data from the site, identify site visitors, develop designs and / or content for site pages and assign them to users. We do a lot of research related to demographics and send useful or required information to the user, for example information about products and services, in case you do not object to contact you about it. We communicate by e-mail to provide details of other products and services if you wish, and if you prefer to receive no promotional and marketing communications, please remove yourself from this option at any time.
We may give your name and address to a third party to give you your purchase order (for example, delivery agent or supplier).
We may be able to store details about your current order on our site, but we can not recover it directly for security reasons. By logging into your account on the site, you can view information and details of your purchases that you have requested or that you submit soon. You can also manage your address details. You must also agree to respect full confidentiality when accessing your personal data, so do not put them at the disposal of an unauthorized third party. We assume no liability for the misuse of passwords unless this misuse is caused by an error on our part.
Other uses of your personal information
We may use your personal information in opinion polls and marketing surveys, at your discretion, for statistical purposes while ensuring their complete confidentiality, and you have the right to remove them at any time. We do not send any response to third parties. Your e-mail address is only disclosed if you wish to enter the contest. We keep survey responses completely separate from your private email.
We may send information about us, or the site or our other sites, or our products, sales, offers, sales, newsletters, and other things related to affiliates of our group or our partners. If you do not wish to obtain this additional information (or part of it), please click on the "unsubscribe" link in any email that will be sent to you, and we will stop sending you this information within seven days working days (every day except Saturdays, Sundays and national and religious holidays) to receive your notification. We will contact you to inquire about the information when it is not clear.
We may use certain data, while preserving site privacy and confidentiality, for other purposes, including to check where users are and after their visit to the site or links in email while they subscribe to receive it, and to provide this anonymous data, which does not allow the identification of your personal identity. Real, to a third party, for example, from publishers. However, this data will not identify you (as it is not personally identifiable).
In the context of any competition, we use the data to inform the winners and announce our offers. You can find more details on the conditions of participation in each competition separately.
Third parties and links to websites
2 - COOKIES
We use appropriate security techniques and procedures to prevent unauthorized or unlawful access to your information or loss or destruction. When we collect data via the website, we store your personal information in a database on a secure online server. We use firewall systems on our servers. When we collect payment card information electronically, we protect it by using encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for any hacker to decrypt your information, because we can not guarantee a 100% protection. We strongly advise against sending all credit or debit card details when communicating with us electronically and without encryption. We put in place direct physical, electronic and procedural guarantees on the process of collection, storage and disclosure of your information. Our security procedures require that we sometimes ask you to verify your identity before disclosing your personal information. It is your responsibility to protect your password and computer against unauthorized use.
4 - Customer rights
In the event that you are concerned about your data, you have the right to request access to personal data that we hold about you or that we have previously been given. You have the right to ask us to correct any errors in your personal data, and this is done free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.